Returns & Exchanges
At Gard Pro, we stand behind the durability and performance of our electronics. If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original packaging, ensuring all chargers, manuals, and accessories are included to qualify for a full refund.
Ship to Gard Pro
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the device condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing